Privacy Policy

1. Information We Collect

We may collect information you provide directly, including your full name, email address, phone number, business status, vehicle or booking details, business documents, messages, support requests, and waitlist submissions.

We may also collect basic technical information such as browser type, device information, pages viewed, referral source, and approximate location derived from your device or network.

2. How We Use Your Information

We use information to operate WasHub, manage waitlist access, process bookings, connect customers with vendors, provide support, improve our services, prevent fraud, and communicate updates about launches, service availability, or account activity.

3. How We Share Information

We may share relevant booking or contact details with vendors so they can provide requested services. We may also share data with service providers that help us host, analyze, secure, communicate, or operate the platform.

We do not sell your personal information. We may disclose information if required by law, to protect our rights, or to investigate misuse of the platform.

4. Payments

Payments may be handled by third-party payment processors. WasHub does not need to store full payment card details to process transactions. Payment providers may collect and process payment information under their own privacy terms.

5. Cookies and Analytics

We may use cookies, local storage, and similar technologies to keep the site working, remember preferences, understand page performance, and improve the user experience.

You can adjust cookie settings in your browser. Some parts of the site may not work as intended if required cookies are disabled.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information. No online service is completely secure, so we cannot guarantee absolute protection.

We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, and improve or secure the platform.

7. Your Choices and Rights

You may request access, correction, or deletion of your personal information, subject to legal, security, and operational limits. You may also unsubscribe from non-essential communications where an unsubscribe option is provided.

8. Children

WasHub is not intended for children. We do not knowingly collect personal information from children below the age required by applicable law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest effective date.

10. Contact

For privacy questions or requests, contact us at hello@wasHub.ng.